Coordinated discharge transport that integrates with your case management workflow — reducing discharge delays, freeing up beds, and ensuring smooth patient handoffs to receiving facilities.
Every hour a patient waits for discharge transport is an hour that bed is unavailable. West Coast Ambulance provides hospital discharge transport that coordinates directly with your case managers and discharge planners to eliminate transport-related delays.
Whether the patient needs a wheelchair van for a simple discharge home or a BLS ambulance for a higher-acuity transfer to a skilled nursing facility, we match the right vehicle and crew to the patient's needs. Care notes are passed along to the receiving facility for a seamless handoff.
Pre-schedule discharges for planned releases or request on-demand transport when a bed needs to be freed up quickly.
Our dispatch team works directly with your case managers to confirm transport details, timing, and patient requirements.
Transport mode is matched to patient acuity — wheelchair for ambulatory patients, stretcher or BLS for higher needs.
Patient condition notes, transport details, and care instructions are documented and shared with the receiving facility.
Everything needed to move your patients out smoothly — from the moment discharge is ordered to facility handoff.
Pre-schedule discharge transports hours or days in advance so vehicles are ready when your patient is cleared.
Need a bed freed up now? On-demand dispatch gets a vehicle en route quickly for unplanned discharges.
Direct communication line between our dispatch and your case management team for seamless scheduling.
Wheelchair van, stretcher van, or BLS ambulance — matched to the patient's discharge acuity level.
Care notes, transport records, and patient condition documentation passed to the receiving facility at drop-off.
Discharge planners receive updates on vehicle ETA, patient pick-up confirmation, and drop-off completion.
Case managers, discharge planners, and social workers rely on West Coast Ambulance to keep discharges moving on schedule.
Call 800-880-0556, submit online, or have your facility place the order with patient details.
Dispatch confirms the booking, assigns the right crew and vehicle, and provides an ETA.
Your assigned crew arrives at the pickup location, introduces themselves, and prepares the patient.
Patient is transported safely. Trip documentation and ePCR available for the sending facility.
"Discharge delays dropped significantly after we started using WCA. They confirm and show up — that reliability is rare in this industry."
Medi-Cal, Medicare, and most commercial insurance accepted. We verify coverage before transport — no surprise bills. Learn about insurance & billing →
Call dispatch to coordinate a discharge transport or email us to establish a standing partnership with your facility.
